Safety Interactions
Often referred to as ‘Safety Observations’ or ‘Safety Engagements,’ Safety Interactions are comparable with ‘behavioural safety’ processes in that they focus on how real work is done. When effective, Safety Interactions reinforce safe behaviours and identify where errors and shortcuts may occur. LJM’s approach to Safety Interactions goes beyond, creating better relationships, consulting with workers, and better managing risks.
Engaging and risk focused
LJM’s Safety Interactions process helps to:
- Demonstrate leadership commitment and set clear expectations
- Improve hazard identification and risk awareness
- Understand ‘work as done’ in the workplace
- Recognise and encourage positive behaviours
- Identify improvements to work practices and risk controls
- Drive continual learning in how work is done
Supporting leaders in the process
Training, coaching and mentoring leaders in the principles and techniques of Safety Interactions
Designing managing processes to plan and target Safety Interactions and monitor their effectiveness
Upgrading existing leadership or behavioural safety programs to have more impact
A real culture change tool
Your organisation would benefit from LJM’s Safety Interactions process if:
- Processes are developed on paper, but lack effectiveness in the workplace
- Shortcuts and risk-taking are contributing to incidents and injuries
- Line managers want to build their engagement and communication skills
- Executives and board members want to better demonstrate due diligence
Safety Interactions help to create a stronger and more resilient safety cultures, so that people plan well, effectively manage risks and seek better ways to work. The outcomes extend beyond safety, helping to create better business outcomes.
For more information around our approach, press the download button below to read the case-study about the positive impacts of the process on one of LJM’s client organisation.
The next steps
Integrating safety is a powerful way to build culture, embrace operational excellence and achieve great business outcomes. LJM Group has helped many organisations to apply these concepts and make a step change in safety performance and beyond. Contact us to support your journey.